Category: Tips

What to do when you receive an automatic Email that the contact has unsubscribed?

When you receive a system-generated email that says “Contact has unsubscribed” the system will have automatically set that contact in your CRM to Unsubscribed. This function was implemented to comply with the GDPR law that was revised in May 2018....

/ January 13, 2020

Erm … did you get my email?

What would we do without email these days, when did you last post a letter? A while ago I am sure, though as much as emailing has streamlined our communications with our clients, friends, etc, often it is the bane...

/ December 12, 2019

Linked duplicates and the importance of correct info

When a new property is added to the system, it will be linked as a duplicate if there is an earlier version of the same listing. Search 2.0 Beta means that your duplicate listings are more visible. Agents can see...

/ December 2, 2019

Are you using your own Agency reference number for your listings?

Often, agencies will assign their own reference numbers to property listings for filing purposes, when using alongside other programs, or to display on their websites instead of the automatic ReSales Online Reference number…etc. This can be helpful when searching for...

/ October 22, 2019

API filters, What are they?

API Filters are used for web API powered websites using versions 5 and above by the agent from their ReSales Online account to control what appears on their website. The API is becoming our most used integration methods for our...

/ October 8, 2019

10+ ways how to find your own property:

All the below methods are from the “New Search” page and be sure to select the tickbox for [ ] Own Company from the left-hand side and deselect the New Developments tickbox: Using the ReSales Reference number (most commonly used)...

/ September 10, 2019

Geographical order, how can I use it?

Optimise your time by switching between geographical and alphabetical order as it best suits your needs when choosing the locations in the property search menu. When looking for properties in the system: Keep in mind that geographical order is available...

/ August 26, 2019

General AMS: What is it and what can I post on there?

The AMS ( Agent Messaging Service) allows you to communicate with other agents in the network and is an invaluable tool to find properties for your potential customers and to provide extra visibility for your special properties as well as...

/ August 7, 2019

I have a viewing, who’s got the keys?

Keep track of your property keys by registering them in the system. See instantly if certain keys are booked in or out and who has them. Hover the mouse over [Booked Out] and a pop up will tell you: Name...

/ July 19, 2019

How can I find my old listings?

When you set your listings to Sold or Off Market, they do not disappear! They are archived in the system and are available to you for historical information if needed. To find these listings, simply do an Advanced Search and...

/ June 7, 2019