Category: Tips

Have you tried the new Search 2.0 Beta?
Search 2.0 Beta was introduced to the system in October last year, however some agents continue to use the classic Search 1.0. Yes we agree, old and familiar is often more comfortable, etc, etc; however if you give the new...

What to do when you receive an automatic Email that the contact has unsubscribed?
When you receive a system-generated email that says “Contact has unsubscribed” the system will have automatically set that contact in your CRM to Unsubscribed. This function was implemented to comply with the GDPR law that was revised in May 2018....

Erm … did you get my email?
What would we do without email these days, when did you last post a letter? A while ago I am sure, though as much as emailing has streamlined our communications with our clients, friends, etc, often it is the bane...

Linked duplicates and the importance of correct info
When a new property is added to the system, it will be linked as a duplicate if there is an earlier version of the same listing. Search 2.0 Beta means that your duplicate listings are more visible. Agents can see...

Are you using your own Agency reference number for your listings?
Often, agencies will assign their own reference numbers to property listings for filing purposes, when using alongside other programs, or to display on their websites instead of the automatic ReSales Online Reference number…etc. This can be helpful when searching for...

API filters, What are they?
API Filters are used for web API powered websites using versions 5 and above by the agent from their ReSales Online account to control what appears on their website. The API is becoming our most used integration methods for our...

10+ ways how to find your own property:
All the below methods are from the “New Search” page and be sure to select the tickbox for [ ] Own Company from the left-hand side and deselect the New Developments tickbox: Using the ReSales Reference number (most commonly used)...

Geographical order, how can I use it?
Optimise your time by switching between geographical and alphabetical order as it best suits your needs when choosing the locations in the property search menu. When looking for properties in the system: Keep in mind that geographical order is available...

General AMS: What is it and what can I post on there?
The AMS ( Agent Messaging Service) allows you to communicate with other agents in the network and is an invaluable tool to find properties for your potential customers and to provide extra visibility for your special properties as well as...

I have a viewing, who’s got the keys?
Keep track of your property keys by registering them in the system. See instantly if certain keys are booked in or out and who has them. Hover the mouse over [Booked Out] and a pop up will tell you: Name...